Jobs

Current Openings

WE ARE ALWAYS LOOKING FOR TALENTED INDIVIDUALS WHO HAVE A PASSION FOR PURPOSE AND WHO WANT TO MAKE A DIFFERENCE IN THE WORLD.  IF YOU DO NOT SEE A POSITION LISTED HERE THAT MATCHES YOUR EXPERIENCE, FEEL FREE TO STILL SEND US YOUR RESUME AND COVER LETTER.  OPPORTUNITY HAPPENS HERE!


Job Title:

Forecast Analyst

To Apply:

Send resume and cover letter to [email protected]

Under general supervision, the Forecast Analyst is responsible for the global product forecasting for assigned customers, as well as analytics required to support the Demand Planning team.  Responsibilities include forecasting, management of new product introductions, acting as a liaison between Product Management, Sales and Supply, and reporting.

Essential Functions:

  • Optimize statistical forecast to reduce error and minimize Planner intervention, enabling Planners to focus on small number of SKU’s using exception management
  • Responsible for detailed SKU forecast by customer as assigned
  • Generate and analyze reports that support forecast accuracy improvements
  • Propose process, master data, and other changes to improve efficiency and effectiveness within Demand Planning
  • Collaborate with Sales and Product to review, revise and adapt plans based on market feedback, SKU performance and regional seasonality
  • Collaborate with Sales & Customer Service to review and adjust key account plans and objectives
  • Maintain open communication between Supply Chain, Product Management, Sales and Innovation
  • Performs all other duties as assigned

Job Specifications;

Typically has the following skills or abilities:

  • Bachelor’s degree from 4 year accredited college or university or equivalent in experience and training preferred
  • 2+ years prior experience in retail and/or wholesale forecasting required
  • Excellent analytical skills required including the ability to interpret technical instructions in mathematical or diagram form and deal with abstract variables
  • Experience in SAP Supply Chain Management systems preferred
  • Knowledge of hair and skincare industry or experience in CPG company
  • Flexible and able to quickly and effectively change priorities and direction
  • Strong computer skills including MS Office, Word, Excel, PowerPoint
  • Ability to write and present clear and concise reports 
  • Excellent verbal, written and interpersonal communication skills
  • Excellent organization skills, detail oriented and ability to multitask
  • Proven track record of influencing constituents for optimal results
  • Ability to elevate the perception of our corporate brand and our company
  • Flexible and able to quickly and effectively change priorities and direction

Job Title:

Communications Manager

To Apply:

Send resume and cover letter to [email protected]

Under the direction of the Sr. Director Communications, the Communications Manager is responsible for supporting the creation and execution of communications and engagement strategies that maximize editorial placements for the Sundial brands through press, strategic alliances, influencers, partnerships and special events.

Key Responsibilities:

  • Work with the Communications team to develop brand messaging, press releases, media alerts, pitching, etc.
  • Generate monthly, quarterly and yearly reports to monitor benchmarks based on short-term and long-term P.R. goals.
  • Work with the Communications team to manage partner agencies.
  • Manage and track inventory requests from agencies and influencer partners, as well as sponsorships.
  • Work with marketing, social and events team to leverage company initiatives with potential media opportunities.
  • Maintain and nurture new and existing press and influencers relationships to facilitate quality coverage of the brands and partnerships.
  • Work with the communications, marketing, social and innovation teams to establish PR calendar that leverages new product releases and campaigns. 
  • Develop product stories, leadership profiles, and seasonal guides, as well as maintain ongoing communication with media to heighten brand awareness and increase editorial placements.
  • Research and identify influencers for potential partnership opportunities in the categories of beauty, health & wellness, parenting, and lifestyle.
  • Provide strategic oversight and counsel for influencer partnership recommendations.
  • Develop and update reports with benchmark results and outline forward actions for discussion.
  • Assist in creating influencer-driven campaigns that serve as an extension of ongoing PR initiatives.
  • Other duties may be assigned as required.

Experience:

  • Two years of agency experience; and
  • 1 – 2 years’ experience in the CPG industry – beauty industry a preferred.

Education & Skills:

  • Bachelor’s degree in Communications, Marketing or Business related discipline, required.
  • Proficient in Microsoft Excel, Microsoft Word and PowerPoint.
  • Have hands on approach
  • Be able to meet deadlines and manage multiple projects
  • Have strong writing and speaking skills
  • Be a self-starter as well as a strong finisher
  • Have a passion for P.R. and influencers

Expected Behaviors:

  • Exhibit positive attitude regarding work and responsibilities
  • Ability to work collaboratively within teams
  • Ability to maintain effectiveness during major changes in work tasks or the work environment; adjusting effectively to within new work structures, processes, requirements or cultures
  • Continuously look for ways to do things faster and better, while maintaining high quality standards

Physical Demands:

  • Ability to work in front of a computer monitor as a significant part of the work day.
  • 10-20% travel is required, may vary

Job Title:

Communications Coordinator

To Apply:

Send resume and cover letter to [email protected]

Under the direction of the Sr. Director Communications, the Communications Coordinator is responsible for assisting in supporting the execution of day-to-day public relations and influencer efforts for SheaMoisture and Nubian Heritage.

Key Responsibilities:

  • Research and report on media coverage, industry trends, influencers and potential partnership opportunities for SheaMoisture and Nubian Heritage brands.
  • Track and maintain media databases of media placements, sponsorships, sampling and influencer activities.
  • Track and maintain multiple media outreach lists.
  • Outreach to media and micro-influencers via phone and email for press coverage.
  • Place orders and tracks media shipments to P.R. firms and influencers.
  • Ship orders to media and influencers.
  • Interface with shipping and operations on order status and inventory, when applicable.
  • Offer media and influencer event support, including Fashion Week.
  • Manage media clippings, pitch and press release archiving.
  • Manage regular media reporting of media placements.
  • Assist with media requests for photos and logos and product description.
  • Other duties may be assigned as required.

Experience:

  • Two years of professional experience with exposure to CPG industry – beauty industry a plus.

Education & Skills:

  • Bachelor’s degree in Communications, Marketing or Business related discipline, required.
  • Proficient in Microsoft Excel, Microsoft Word and PowerPoint.
  • Have hands on approach
  • Be able to meet deadlines and manage multiple projects
  • Have strong writing and speaking skills
  • Be a self-starter as well as a strong finisher
  • Have a passion for P.R. and influencers

Expected Behaviors:

  • Exhibit positive attitude regarding work and responsibilities
  • Ability to work collaboratively within teams
  • Ability to maintain effectiveness during major changes in work tasks or the work environment; adjusting effectively to within new work structures, processes, requirements or cultures
  • Continuously look for ways to do things faster and better, while maintaining high quality standards

Physical Demands:

  • Able to lift up to 25 pounds.


Job Title:

Contract Manufacturing Manager

To Apply:

Send resume and cover letter to [email protected]

The Contract Manufacturing Manager will be responsible for managing the contract manufacturing supplier relationships and activities for outsourcing new and existing products. Establish Supply Chain processes to conduct detailed supplier analysis including suppliers’ production capabilities; understand total cost of production, and cost of quality. Develop and manage supplier relationships, and collaborate with suppliers to complete cost improvement efforts. Provide leadership to proactively promote continuous supplier improvement and a lower total cost solution within the outsourced supply chain.

Key Responsibilities:

  • Review product demand forecast and specifications, change requests and contracts to ensure that the necessary criteria and provisions are included in supplier selection.
  • Establish and report KPI’s for contract manufacturers on quality, product safety, customer service and financial reporting. Develop and execute strategies to improve performance.
  • Conduct regular Operational Improvement reviews with Contract Manufacturers to improve production efficiency and reduce total production cost.
  • Lead new and ongoing supplier audit activities to ensure the supply base has robust process controls and capabilities to meet all existing and future company requirements.
  • Serve as the primary function for obtaining Operational savings at Contract Manufacturer facilities and ensuring that savings are tracking according to expectations.
  • Manage projects through execution to ensure specifications are established prior to production and all parameters are achieved during the qualification, verification and commercialization steps. Ensure adequate technical representation (Quality, R&D and Procurement) is present during project phases.
  • Penetrate the supplier’s organization to understand the players who can affect change on pricing, delivery, quality improvement, and other key functions within the organization.
  • Participate in non-conformance failure analysis activities, drive Corrective Actions when appropriate, and ensure company requirements are adequately addressed within the supply base.
  • Review inventory, scrap, and open orders to determine the total cost of ownership with the supplier and make recommendations to processes and proceduresto reduce the total cost model for the company.
  • Develop Statements of Work and negotiate contracts with identified contract manufacturers as needed.
  • (same as next responsibility)Ensure any new business requirements are effectively communicated and implemented with the assigned contract manufacturers.
  • Maintain effective and timely communication with key functional team members regarding new product introductions during the execution phase.
  • Track and manage monthly purchase price variances (PPVs) and spending of assigned contract manufacturing locations.
  • Execute Quarterly Scorecard Review Meetings with contract manufacturers.

Education & Skills:

  • Bachelor’s Degree in business, supply chain or engineering; or equivalent combination of education and experience.
  • APICS or equivalent Supply Chain certification preferred.
  • A minimum of 5 years of experience in Operations, Purchasing, Contract Manufacturing, or Supply Chain Planning
  • Ability to negotiate for company while maintaining trust with stakeholders
  • Excellent communication/relationship building skills
  • Strong project management and organization capabilities
  • Strong analytical and decision making skills
  • Ability to travel up to 25% of the time

Job Title:

Inside Account Manager

To Apply:

Send resume and cover letter to [email protected]

Inside Account Manager Responsibilities are to work with sales management as an extension of the selling organization offering full service support for all sales related functions including but are not limited to:

Account Support Responsibilities:

  • Central communication point to sales management personnel and sales representatives, consolidate and disseminate all sales communications as needed.  Forwarding information to appropriate persons/departments as necessary.
  • Daily order review – status, identifying issues that could result in late, short, inaccurate shipments.  Identifying resolutions for potential issues.
  • Understanding account credit limits and potential for credit hold.  Advise sales management in advance of any issues.
  • Manage order process to ensure complete and timely shipping of all orders.  Communicate with sales management and sales representatives, order status, shipping information, cuts, get well dates and order disposition.  Advising sales management and sales representatives in advance of potential late shipments or concerns.
  • Review monthly budget vs forecast performance by customer identifying shortfalls and overages in units and dollars.
  • Contact point for all brokers/sales representatives – supporting on all facets of sales to include communication of updated item master, new items, price changes, pricing accuracy, plant closures, production issues, item set up and communicating on all areas of the business.
  • Assist and coordinate line review preparation including planograms, projections, proposals, shipping of samples, coordination of marketing information.
  • Support sales management in the creation and tracking of all merchandising requisitions.  Managing the merchandise requisition process to completion.
  • Managing the return authorization process, preparing the request and working with finance and sales management for approval.  Responding to customers in a timely manner.
  • Schedule meetings with sales management and sales representatives as needed.
  • Create internal supply chain transfers when necessary
  • Process sample orders: pick, pack and ship to meet timeline requirements
  • Coordinate and disseminate sales reports to sales management and sales representatives weekly and monthly
  • Ensure required reporting from sales representatives is updated timely: account promo plans, store count updates, etc.
  • Manage the account deduction/charge back process, understanding each accounts process, ensuring all deduction/charge back information is provided to accounting in advance of any deductions.
  • Work with shipping on any potential out of stock issues, directing inventory allocations with account against orders to minimize out of stocks at account distribution centers. 

Customer Maintenance Responsibilities

  • Ensure account specific New Items, Pricing, and cross reference codes are properly set up.
  • Ensure Account specific item master is updated and corporate distribution, doors and items accurate, communicate changes internally and externally as needed.
  • Communicate current Out of stock information with back in stock dates as needed on an account specific basis.
  • Review Inventory on hands against demand for order allocation.

On Going Customer Relations

  • Review promotional calendar and check on-line and retail to ensure promotions are running, communicate status with marketing and digital.
  • Answer phones and provide basic customer service.

Order Processing Responsibilities

  • Send confirmation of orders received and communicate order numbers for manual orders
  • Communicate Tracking Information
  • Review and close back orders, request new purchase orders for closed back orders.
  • Enter manually submitted orders
  • Take orders over the phone
  • Review pricing and terms for accuracy; communicate discrepancies to sales management for resolution.

Required Skills

  • Excellent interpersonal and communication skills
  • Ability to effectively communicate both verbally and in written formats
  • Ability to multi-task
  • Able to exercise good judgment and perform key tasks under pressure and against deadlines.
  • Positive attitude and “get it done mentality”
  • Must have excellent Excel, Word and PowerPoint skills
  • Organization is key to succeed in this position